CJ Studios – Shipping Policy

Effective Date: October 15, 2026

Thank you for shopping with CJ Studios! We take pride in creating quality custom and personalized products. Please review our shipping and delivery information before placing your order.

1. Production & Processing Times

Most orders are made to order. Please allow up to 2 weeks from receipt of payment for production and processing before your order is ready for shipping, unless otherwise communicated.

Production timelines may vary based on order complexity, material availability, order volume, or unforeseen circumstances.

Orders requiring design approval will not enter production until the customer has approved the design.

2. Shipping & Delivery Times

Shipping transit time is additional to production time and varies based on the shipping carrier, destination, and selected shipping method.

Estimated delivery dates are not guaranteed. CJ Studios is not responsible for carrier delays beyond our control but will assist customers with shipping-related concerns when possible.

Shipping charges, when applicable, will be provided at checkout or on the customer's invoice.

3. Local Pickup & Hand Delivery

Local pickup or hand delivery may be available for qualifying orders.

When available, pickup or delivery arrangements will be communicated at the time of purchase or after the order has been completed.

Customers will be notified when their order is ready for pickup or delivery.

4. School, Team & Organization Orders

Orders placed through designated school, team, or organization collections may follow specific ordering deadlines, production schedules, and delivery arrangements.

These orders may be distributed directly through the participating school or organization rather than shipped to individual customers.

Any special ordering deadlines or delivery information will be communicated on the applicable product or collection page.

5. Shipping Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

CJ Studios is not responsible for delivery issues caused by incorrect or incomplete addresses supplied by the customer.

Additional shipping charges may apply if an order must be reshipped due to an incorrect address or an unsuccessful delivery attempt.

6. Shipping Delays & Lost Packages

While we make every effort to ensure timely delivery, delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.

If your shipment is delayed, lost, or arrives damaged, please contact CJ Studios so we can assist in reviewing the issue and working with the shipping carrier.

Claims involving lost or damaged shipments will be evaluated based on the circumstances and applicable consumer protection requirements.

7. Contact Us

If you have questions about your order's production status, shipping, or delivery arrangements, please contact CJ Studios using the contact information provided on our website.